What if I received an email that my order was delivered, but I can't find it?

Regarding the delivery of your order, this is the most common delivery issue! Please read below for the most common ways your package will arrive:

1. Please Check Nearby for Your Delivered Package

   We’ve found that most packages are often delivered to a front office, parcel locker, mailroom, or package room, or occasionally left with a neighbor.  We kindly ask that you check these areas, as well as nearby locations, as the package typically turns up in one of these areas.
   
   

2. Package May Arrive Soon

   Sometimes the courier marks the package as delivered, but it may actually arrive a few days later. If you are unable to locate the package after 72 hours, please reach back out. (Additionally, the courier may not have scanned your latest transit update and your package is still en route.)

3. Possible Carrier Delays

   In some cases, the carrier may be experiencing delays due to inclement weather, local disruptions, or other unforeseen circumstances that impact delivery times. We appreciate your patience and recommend keeping an eye on the tracking information for updates. 

4. Check Your Tracking Number

   Please refer to your tracking number, which is automatically emailed to you when your order ships. If you did not receive a tracking confirmation email, it may have been routed to your spam or junk folder. Tracking updates can provide real-time information on the status of your delivery.

Shipping Terms & Conditions: Good Clean Love is not responsible for any lost or stolen packages that show delivered by our couriers.