Shipping & Delivery

• What are my shipping options?
• When will my order be shipped?
• Will my order be shipped discreetly?
• What if I entered an incorrect shipping address?
• What if I received an email that my order was delivered, but I can't find it?

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Orders & Returns

• What types of payments do you accept?
• Can I cancel an order?
• How can I request samples for my healthcare practice?

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Product Information

• What is a microbiome?
• What is bacterial vaginosis? How do I get it? How is it treated?
• Can pH imbalance lead to vaginal issues?
• What is vaginal pH and why does it matter?
• Are your lubricants compatible with condoms?

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Subscription FAQ

• How do subscriptions work?
• How do I manage my subscriptions?
• I forgot my password or username.
• Why doesn't my discount code work on my subscriptions?
• How do I update my payment method?

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Rewards Program

• What is Love Rewards?
• How do I join the rewards program?
• How do I start earning points?
• How do I spend my points?
• Do points expire?

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Sustainable Packaging

• What is bioplastic?
• Why is bioplastic a more sustainable choice?
• What is unique about Good Clean Love® packaging?

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Our Ingredients

• Our Ingredients
• Ingredients We Avoid

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